Consumer Perspective Supervision

Overview & background

Consumer Perspective Supervision (CPS) Training commenced in June 2020, with the roll out of the first CPS training in Victoria. This project followed on from the CPS Training Development Project in 2019, which involved extensive consultations within Victoria to identify training needs for consumer perspective supervisors, supervisees, and managers/workers/interested others. A curriculum for Consumer Perspective Supervisors was developed and successfully delivered (fully online, due to the COVID-19 pandemic at that time). CPS training is now offered in hybrid mode(face-to-face and online components) and fully online mode.

CPS training aims to build discipline-specific CPS capability and capacity in Victoria, to ensure the  peer/consumer/lived experience workforce has access to CPS. (Because CPS is discipline specific, it is not designed to be provided to non-peer workforces, such as clinicians and non-peer managers).

The CPS course is written and facilitated by peer/consumer/lived experience leaders, supervisors and educators, most of whom are based in Victoria. In addition to the workshops, small group co-reflection sessions are a component of the course built in as a co-learning support for training participants, provided by people with extensive experience in mental health peer/consumer/lived/living experience work.

In 2025 a licence was granted to offer CPS training in other states. The Mental Health Commission of NSW funded the adaptation and first round of the Peer (Consumer Perspective) Supervision course for NSW-based consumer/peer workers in the same year.

Enquiries

Register your interest for future CPS courses here: Consumer Perspective Supervision Course: Register your interest

If you would like further information, please contact Flick Grey: cps@insideoutconversations.com.au

Resources

We have included a range of Consumer Perspective Supervision (CPS) resources below. As a new and emerging discipline, and there is a growing need for more CPS resources to add to the foundational Consumer Perspective Supervision Framework (2018). We have included, with permission, a diverse sample of CPS student course work.  Please respect their copyright and feel free to contact them if you would like to. We can connect you if their details are not included.

• CPS Framework (Victoria)
• CPS Summary of Resources
• CPS Discussion Paper – Lyon & Matthews
• CPS Ecosystem Poster – Kathy McCormick
• CPS Explained to Clinicians – Donna Matthews
• CPS Reflective Piece – Olivia Hatchman
• CPS Podcast – Anthony Hellier
• CPS Screen Play – Supervision: Supervised – Erin Hill
• CPS Plain Language Explainer – Ash Hem (Word version available for adaptation – best downloaded on a laptop/desktop)
• CPS & the Discipline of Consumer Perspective
• CPS: What Services Need to Know Webinar
• Reflective and Reflexive Practice in CPS – Lauren Naismith
• CPS Essay – Christie Atia
• Diary of a Peer Support Worker – Bill Moon
• CPS Reflective Piece – Kate Brien
• Reflective Practice as a Reflective Learning Relationship – Kylie Carberry
• An Intersectional Approach to CPS – Niharika Hiremath
• Reflections in the Lake – Felix Brianton
• CPS Reflection Piece – Shiobhan Sharpe

The following visual CPS resources were developed to illustrate key CPS concepts:

• CPS Visual Resources – Sandy Watson

For Carer/Family Lived and Living Experience Workers in Victoria. 

inside out & associates often receives inquiries from Carer/Family Lived & Living Experience workers about supervision training, so we have included the Carer Perspective Supervision Framework (2020) for your information. We recommend you contact The Collective about Carer Perspective Supervision training opportunities.

Email:  Collective@sharc.org.au

• Carer Perspective Supervision Framework